Ammala Xayyavong
Hospitality professional experienced in guest services and front desk operations.
عني
I've worked front desk and guest relations roles at two hotels in Vientiane, handling reservations, check-in and check-out, and guest requests. Fluent in Lao, English, and basic Chinese. Looking for a front office or guest services role.
الخبرة العملية
2019 إلى 2022
Mekong Riverside Hotel
Front Desk Agent
Handled guest check-in and check-out, reservations, and front office coordination.
2022 إلى الآن
Mekong Riverside Hotel
Front Desk Officer
Oversee daily front office operations, guest relations, and staff scheduling for the reception team.
التعليم والتدريب
2016 إلى 2018
Lao National Institute of Tourism and Hospitality
Hospitality Management
Diploma in Hospitality Management.