Ammala Xayyavong
Hospitality professional experienced in guest services and front desk operations.
About Me
I've worked front desk and guest relations roles at two hotels in Vientiane, handling reservations, check-in and check-out, and guest requests. Fluent in Lao, English, and basic Chinese. Looking for a front office or guest services role.
Work Experience
2019 to 2022
Mekong Riverside Hotel
Front Desk Agent
Handled guest check-in and check-out, reservations, and front office coordination.
2022 to Now
Mekong Riverside Hotel
Front Desk Officer
Oversee daily front office operations, guest relations, and staff scheduling for the reception team.
Education & Training
2016 to 2018
Lao National Institute of Tourism and Hospitality
Hospitality Management
Diploma in Hospitality Management.