Khamsing Bounlutay
IT Support Technician skilled in network troubleshooting and hardware maintenance.
About Me
I have 3 years of experience providing IT support for small and medium businesses, including network setup, hardware repair, and helpdesk ticketing systems. Currently seeking an IT support or junior systems administrator position.
Work Experience
2019 to 2020
Vientiane Tech Solutions
IT Support Intern
Assisted with hardware setup, printer maintenance, and basic network troubleshooting.
2020 to Now
Golden Triangle Trading Co., Ltd
IT Support Technician
Provide first-line IT support, manage helpdesk tickets, and maintain office network infrastructure.
Education & Training
2016 to 2019
Lao-American College
Information Technology
Diploma in Information Technology.